Our management has developed this privacy statement(policy) to express our firm
commitment to aid our users better understand what information we collect about
them and what may happen to that information.
This terms of use agreement is effective as of: December 12th , 2015
Home and Garden Life private limited ("Home and Garden Life") values your privacy. In this privacy policy
("policy"), we describe the information that we collect about you when you visit
our website, homeandgardenlife.com (the "website") and use the services available on
the website ("services"), and how we use and disclose that information.
If you have any questions or comments about the privacy policy, please contact us
at
customer@homeandgardenlife.com.com . This policy is incorporated into and is subject
to the Home and Garden Life terms of use, which can be accessed at homeandgardenlife.com/terms .
Your use of the website and/or services and any personal information you provide
on the website remains subject to the terms of the policy and Home and Garden Life's terms of
use. In terms of the information technology (intermediaries guidelines) rules, 2011
and the information technology (reasonable security practices and procedures and
sensitive personal data or information) rules, 2011, any grievance or complaint
may be intimated to customer@homeandgardenlife.com . The complaint shall be redressed within
a period of 1 (one) month.
1. Collection of personal information
- We collect your personal information and aggregate information about the use of
our website and services to better understand your needs and to provide you with
a better website experience. Specifically, we may use your personal information
for any of the following reasons:
- To provide our services to you, including registering you for our services, verifying
your identity and authority to use our services, and to otherwise enable you to
use our website and our services;
- For customer support and to respond to your inquiries;
- For internal record-keeping purposes;
- To process billing and payment, including sharing with third party payment gateways
in connection with website and/or Home and Garden Life's products and services;
- To improve and maintain our website and our services (for example, we track information
entered through the "search" function; this helps us determine which areas of our
website users like best and areas that we may want to enhance; we also will use
for trouble-shooting purposes, where applicable);
- To periodically send promotional emails to the email address you provide regarding
new products from Home and Garden Life, special offers from Home and Garden Life or other information about
Home and Garden Life that we think you may find interesting;
- To contact you via email, telephone, facsimile or mail, or, where requested, by
text message, to deliver certain services or information you have requested;
- For Home and Garden Life's market research purposes, including, but not limited to, the customization
of the website according to your interests;
- We may use your demographic information (i.e., age, postal code, residential and
commercial addresses, and other various data) to more effectively facilitate the
promotion of goods and services to appropriate target audiences and for other research
and analytical purposes;
- To resolve disputes, to protect ourselves and other users of our website and services,
and to enforce our terms of use;
- We also may compare personal information collected through the website and services
to verify its accuracy with personal information collected from third parties; and
- We may combine aggregate data with the personal information we collect about you.
- From time to time, Home and Garden Life may use personal information for new and unanticipated
uses not previously disclosed in our privacy policy. If our information practices
change regarding information previously collected, Home and Garden Life shall make reasonable
efforts to provide notice and obtain consent of any such uses as may be required
by law.
At our sole discretion, Home and Garden Life may offer any of the following free services on
the website, which you may select to use or receive at your option. Certain of the
following services may require you to provide additional personal information as
detailed below:
1. Electronic newsletters
We may offer a free electronic newsletter to users. We will gather the email addresses
of users who sign up for Home and Garden Life for the newsletter mailing list. Users may remove
themselves from this mailing list by opting out of receiving newsletters during
the registration process, by following the link provided in each newsletter that
points users to a subscription management page where the user can unsubscribe from
receiving newsletters or by changing their preferences in their profile settings
page.
2. "send to a friend"
Our website users can voluntarily choose to electronically forward a link, page,
or document to someone else by clicking "send to a friend." to do so, the user must
provide his or her email address, as well as the email address of the recipient.
The user's email address is used only in the case of transmission errors and, of
course, to let the recipient know who sent the email. The information is not used
for any other purpose.
3. Polling
We may offer interactive polls to users so they can easily share their opinions
with other users and see what our audience thinks about important issues, services,
and/or the website. Opinions or other responses to polls are aggregated and are
not identifiable to any particular user. We may use a system to "tag" users after
they have voted, so they can vote only once on a particular question. This tag is
not correlated with information about individual users.
4. Surveys
We may conduct user surveys from time to time to better target our content to our
website users. We will not share individual responses from these surveys with any
third party. We will share aggregate data with third party service providers, partners,
and other third parties. We also will post aggregate data containing survey responses
on our website; that data may be viewed and downloaded by other users of our website.
We employ procedural and technological security measures, which are reasonably designed
to help protect your personal information from unauthorized access or disclosure.
Home and Garden Life may use encryption, passwords, and physical security measures to help protect
your personal information against unauthorized access and disclosure. No security
measures, however, are 100% complete. Therefore, we do not promise and cannot guarantee,
and thus you should not expect, that your personal information or private communications
will not be collected and used by others. You should take steps to protect against
unauthorized access to your password, phone, and computer by, among other things,
signing off after using a shared computer, choosing a robust password that nobody
else knows or can easily guess, and keeping your log-in and password private. Home and Garden Life
is not responsible for the unauthorized use of your information or for any lost,
stolen, compromised passwords, or for any activity on your account via unauthorized
password activity.
We may share the information that we collect about you, including your personal
information, as follows:
1. Information disclosed to protect us and others
We may disclose your information including personal information if: (i) Home and Garden Life
reasonably believes that disclosure is necessary in order to comply with a legal
process (such as a court order, search warrant, etc.) Or other legal requirement
of any governmental authority, (ii) disclosure would potentially mitigate our liability
in an actual or potential lawsuit, (iii) reasonably necessary to enforce this privacy
policy, our terms of use etc. (iv) disclosure is intended to help investigate or
prevent unauthorized transactions or other illegal activities, or (v) necessary
or appropriate to protect our rights or property, or the rights or property of any
person or entity.
2. Information disclosed to third party service providers and business partners
We may contract with various third parties for the provision and maintenance of
the website, services and our business operations, and Home and Garden Life may need to share
your personal information and data generated by cookies and aggregate information
(collectively, "information") with these vendors and service agencies. For example,
we may provide your information to a credit card processing company to process your
payment. The vendors and service agencies will not receive any right to use your
personal information beyond what is necessary to perform its obligations to provide
the services to you. If you complete a survey, we also may share your information
with the survey provider; if we offer a survey in conjunction with another entity,
we also will disclose the results to that entity.
3. Disclosure to non-affiliated third parties in furtherance of your request
Your request for services may be shared with third party websites with whom we have
a contractual relationship in order to provide your request with maximum exposure.
The post on the third party website will include the details of your request, including
your location, and other contact details. Interested bidders, however, will be able
to click on your request on such third party site, and will be directed to our website
where they will have access to your contact details (partial or complete), as would
any other service provider on our website interested in bidding on your request.
4. Disclosure to other users of our website
If you are a service professional, the information that you post (other than your
payment information) is available to other users of our website and our services.
Comments that users post to our website also will be available to other visitors
to our website (see our discussion of user generated content below). In addition,
we will post the results (in aggregate form) of surveys to our website. If you are
a consumer, name, and location, as well as the details of your request, are available
to all visitors to our website. Bidding professionals also will be permitted to
see the consumer's full name, telephone number, email address and the -location
5. Information disclosed to law enforcement or government officials
We will disclose your information, including, without limitation, your name, city,
state, telephone number, email address, user id history, quoting and listing history,
and fraud complaints, to law enforcement or other government officials if we are
required to do so by law, regulation or other government authority or otherwise
in cooperation with an investigation of a governmental authority.
6. In the event of a change of control or bankruptcy
In the event that Home and Garden Life undergoes a change in control, including, without limitation,
a merger or sale of all or substantially all of Home and Garden Life's assets to which this
website relates or other corporate reorganization in which Home and Garden Life participates,
and is thus merged with or acquired by a third party entity (a "successor"), Home and Garden Life
hereby reserves the right to transfer the information we have collected from the
users of the website and/or services to such successor. In addition, in the event
of Home and Garden Life's bankruptcy, reorganization, receivership, or assignment for the benefit
of creditors, or the application or laws or equitable principles affecting creditors'
rights generally, Home and Garden Life may not be able to control how your information is transferred,
used, or treated and reserves the right to transfer the information we have collected
from the users of the website and/or services to non-affiliated third parties in
such event.
7. Information disclosed at your request
We may share your personal information with other registered users to whom you explicitly
ask us to send your information or if you explicitly consent to such disclosure
upon receipt of a specific service. For instance, when you contract for a specific
service with another registered user, Home and Garden Life will send that registered user a
notice that includes the personal information that you have chosen to allow Home and Garden Life
to reveal to users with whom you contract.
The website may contain links to other websites or resources over which Home and Garden Life
does not have any control. Such links do not constitute an endorsement by Home and Garden Life
of those external websites. You acknowledge that Home and Garden Life is providing these links
to you only as a convenience, and further agree that Home and Garden Life is not responsible
for the content of such external websites. We are not responsible for the protection
and privacy of any information which you provide while visiting such external websites
and such sites are not governed by this policy. Your use of any external website
is subject to the terms of use and privacy policy located on the linked to external
website.
You may choose to restrict the collection or use of your personal information in
the following ways:
You can review, correct and delete your personal information by logging into the
website and navigating to your preferences page in "edit profile." you must promptly
update your personal information if it changes or is inaccurate. Typically, we will
not manually alter your personal information because it is very difficult to verify
your identity remotely. Nonetheless, upon your request we will close your account
and remove your personal information from view as soon as reasonably possible based
on your account activity and in accordance with applicable law. We do retain information
from closed accounts in order to comply with the law, prevent fraud, collect any
fees owed, resolve disputes, troubleshoot problems, assist with any investigations
of any registered user, enforce our terms of use, and take any other actions otherwise
permitted by law that we deem necessary in our sole and absolute discretion. You
should understand, however, that once you publicly post a request, offer, want,
feedback, or any other information onto the website, you may not be able to change
or remove it. Once we have deleted or removed your account, you agree that Home and Garden Life
shall not be responsible for any personal information that was not included within
your deleted and/or removed account that remains on the website.
We may send periodic promotional or informational emails to you. You may opt-out
of such communications by following the opt-out instructions contained in the email.
Please note that it may take up to 10 business days for us to process opt-out requests.
If you opt-out of receiving emails about recommendations or other information we
think may interest you, we may still send you emails about your account or any services
you have requested or received from us.
We participate in third party ad networks that may display advertisements on other
websites based on your visits to our site as well as other websites. This enables
us and these third parties to target advertisements by displaying ads for products
and services in which you might be interested. Third party ad network providers,
advertisers, sponsors and/or traffic measurement services may use cookies, javascript,
web beacons (including clear gifs), flash lsos and other technologies to measure
the effectiveness of their ads and to personalize advertising content to you. These
third party cookies and other technologies are governed by each third party's specific
privacy policy, and not by Home and Garden Life's policy. We may provide these third-party advertisers
with information about your usage of our site and our services, as well as aggregate
or non-personally identifiable information about visitors to our site and users
of our service.
1. Your full name
As a registered user of the website you will select a full name during the registration
process. All of your activities on the website will be traceable to your full name.
Certain other people, including other registered users with whom you have transacted
business via the website, can see a large part of your activity on the website.
If you book a service with a registered user, cancel a scheduled service with a
registered user, receive an offer on your posted service from a registered user,
or have posted a service, Home and Garden Life may send a notice to you or the appropriate registered
user that includes your full name. Thus, if you associate your real name with your
full name, the people to whom you have revealed your name may be able to personally
identify your website activities.
2. Using information from Home and Garden Life
The website facilitates your sharing of personal information with others in order
to negotiate, provide, and use the services. If you agree to contract for a service
with another registered user, you may need to reveal your name, email, phone number,
or personal address to that individual so that the service may be performed. Please
respect the privacy of others. You agree to use the information of other users solely
for the following purposes: (a) Home and Garden Life-transaction-related purposes; and (b) using
services offered through the website.
3. Account protection
Your password is the key to your account. When creating your password you should
use unique numbers, letters, special characters, and combinations thereof. In addition,
do not disclose your password to anyone. If you do share your password or your personal
information with others, you are solely responsible for all actions taken via your
account. If you lose control of your password, you may lose substantial control
over your personal information and be subject to legally binding actions taken on
your behalf. Thus, if your password has been compromised for any reason, you must
immediately notify Home and Garden Life to change your password.
K. User generated content
We invite you to post content on our website, including your comments, feedback,
pictures, and any other information that you would like to be available on our website.
If you post content to our website, all of the information that you post will be
available to all visitors to our website. If you post your own content on our website
or services, your posting may become public and Home and Garden Life cannot prevent such information
from being used in a manner that may violate this policy, the law, or your personal
privacy.
This policy is current as of the effective date set forth above. Home and Garden Life may, in
its sole and absolute discretion, change this policy from time to time by updating
this document. Home and Garden Life will post its updated policy on the website on this page.
Home and Garden Life encourages you to review this policy regularly for any changes. Your continued
use of this website and/or continued provision of personal information to us will
be subject to the terms of the then-current policy.
© 2015 Home and Garden Life private limited. All rights reserved